Ace Flowers & Decor (“we”, “our”, “us”) operates the website aceflowersndecor.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Billing information (payments are processed via secure third-party providers; we do not store card details)
b) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of visits
This information helps us improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver orders
- Communicate with you about your orders or inquiries
- Improve our products, services, and website experience
- Send promotional messages (only if you opt in)
- Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Delivery partners (for order fulfillment)
- Payment service providers (for secure payment processing)
- Website service providers (hosting, analytics, security)
All third parties are required to keep your information confidential.
4. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. Data Security
We take reasonable measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ace Flowers & Decor
📍 Thika Town, Kenya
📧 Email: [admin@aceflowersndecor.com]
📞 Phone: +254716896926 or +254725933141